By Pamela Hackett
Posted February 7, 2022

When You Manage to Engage, You Drive Results

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The stats are in. Survey after survey says people want connection—to other people, to their boss, to a purpose. They want to feel like they belong. They want to know they make a difference. They want coaching and clear communication. And the list goes on. In a nutshell, the message is simple: It’s about engagement. People want to be engaged.

But, on the flip side, according to Training magazine’s 2021 Annual Leadership Development Survey, executives aren’t convinced that the work being done in leadership development, on the very skills that should address employee engagement, is actually impacting business outcomes.

Which begs the tough question: “Are businesses seeing a return on the investment in leadership development through improved operational results, organizational productivity, better customer service, or higher shareholder value?”

The answer? Oftentimes, not. For all the classroom training in the world (and money invested in it), more often than not, skills aren’t developed, and improved results aren’t achieved. That’s not good news.

So, what then is the missing ingredient that prevents leaders from achieving results? What’s holding our organizations back in getting the best outcomes from their leadership training?

If you want to be a great leader, you must first learn how to manage to engage.

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About Pamela Hackett
CEO Proudfoot – the global Transformation & Operations Management Consultancy | Author Manage To Engage: How Great Managers Create Remarkable Results | Host Wrestling Chaos Podcast | Purpose in life: To remind leaders that nothing moves until your people are moved – and that’s the starting point to achieve transformation success! If you are a boss, your superpower needs to be getting people to go ‘all-in’ at work.
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